Help & Support
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Browse quick answers or open a support ticket — our team replies by email.
Frequently asked questions
How do I publish research?
Register as a researcher, open your dashboard and choose “My research → New”. An administrator reviews every submission and you get an email the moment it is published. Your followers are notified automatically.
How does the verified badge work?
Researchers and organisations with at least 100 followers can apply from the dashboard. After review, the blue badge appears on the profile and all content.
Where is my member ID card?
Every member has a personal ID card with a QR verification code. Open Dashboard → Member ID card to download or share it as many times as you want.
I donated — where is my receipt?
Receipts are emailed automatically after payment and are also listed in Dashboard → Donations & receipts, where you can print or save them as PDF.
How do I register for an event?
Open an event and press Register. Your e-ticket code is emailed and saved under Dashboard → My event tickets.
How can I stop follower emails?
Go to Dashboard → Edit profile and switch off “Email me updates”.